FAQs
ORDERS, DELIVERY & RETURNS
Praesent congue erat at The minimum requirement for complimentary standard delivery is £40. For orders below £40, there will be a Standard Delivery charge of £3.95. This decision was made with careful consideration, prompted by the increasing costs of services. We appreciate your understanding of the necessity for this adjustment. For more information, please see here.
Yes, GlowKiz does deliver products internationally.
For more information, please see here.
At Glowkiz Limited, we aim for your satisfaction with every purchase. If, for any reason, you are dissatisfied or have a change of heart, you have the right to cancel or return your order.
To initiate a cancellation or return, kindly email us at info@glowkiz.co.uk during our operating hours, Monday to Friday, 10 am to 5 pm, providing details of your cancellation. For more information, please see here.
PACKAGING
We are committed to sustainability. Our packaging is designed with eco-friendly materials and practices, aiming to minimise our environmental impact. We prioritise recyclability and use recycled materials whenever possible.
We strive to minimise excess packaging. While some products may have outer packaging for protection, we aim to keep it minimal and prioritise recyclable materials. Our goal is to reduce unnecessary waste.
We take utmost care in packaging to ensure product safety during shipping. Our packaging is designed to prevent leakage and damage, and we use secure packaging materials to protect your products.
Certainly, all of our packaging materials can be recycled. Please check the recycling guidelines in your local area or contact us for specific details on recycling our product packaging.
We are actively working towards reducing our plastic footprint. Some of our products come in plastic-free packaging, while others use minimal, recyclable plastic. We’re committed to continuously improving our packaging choices for a more sustainable future.
SUSTAINABILITY & ETHICS
Yes, Glowkiz is proud to be a cruelty-free brand. We do not test our products on animals, and we are committed to providing ethical and compassionate skincare solutions.
Glowkiz is not entirely vegan, but we do have a range of products that are vegan-friendly.
We procure our ingredients sustainably to ensure the highest quality, while also prioritising sustainability.
SKIN CONCERNS
Glowkiz offers a diverse range of products designed to address various skin concerns, including hydration, anti-aging, blemishes, and overall skin health. Explore our product descriptions to find the right solution for your specific needs.
Yes, many of our products are formulated to be gentle and suitable for sensitive skin. However, individual reactions may vary. We recommend performing a patch test before applying new products widely.
Our anti-aging formulations often contain ingredients known for their collagen-boosting and hydrating properties, helping reduce the appearance of fine lines and wrinkles. Explore our anti-aging line for more details.
Many Glowkiz products are formulated to be suitable for all skin types. However, individual reactions may vary. We recommend checking product descriptions or consulting with our customer support for personalised recommendations.
Yes, Glowkiz prioritises natural and, in some cases, organic ingredients in our formulations. Check product labels for specific details on the natural and organic components included.